ChiaroShield Consulting

Privacy Policy

ChiaroShield Consulting (hereinafter "we" or "our practice") recognizes the protection of personal information as a key business priority and establishes the following Privacy Policy.

Effective date: May 5, 2026

1. Definition of Personal Information

"Personal information" refers to information as defined under the Act on the Protection of Personal Information (the "Personal Information Protection Act") that relates to a living individual and allows that individual to be identified by name, date of birth, or other descriptors contained therein (including information that can be readily cross-referenced with other data to identify a specific individual).

2. Personal Information We Collect

We may collect the following personal information:

  • Information provided via our contact form or email (name, company name, job title, email address, phone number, and inquiry details)
  • Information provided under a service agreement
  • Information automatically collected when you visit our website (IP address, browser information, access date and time, etc.)

3. Purpose of Use

Collected personal information will be used for the following purposes:

  • Responding to inquiries
  • Providing consulting services
  • Fulfilling contracts and handling billing
  • Complying with legal obligations
  • Analyzing data to improve our services

4. Disclosure to Third Parties

We will not disclose your personal information to third parties except in the following cases:

  • When required by law
  • When you have provided your consent
  • When disclosing the minimum necessary information to a subcontractor for business purposes

5. Security Measures

As a Registered Information Security Specialist (RISS), we implement appropriate security measures to protect personal information, including:

  • Access control and authentication management
  • Data encryption (TLS in transit, encryption at rest)
  • Regular vulnerability management
  • Strict confidentiality obligations

6. Retention Period

Personal information will be deleted or anonymized promptly after the purpose of collection has been fulfilled or after any legally required retention period has elapsed.

7. Cookies and Analytics

  • We use Cloudflare Web Analytics to understand how our website is used.
  • Cloudflare Web Analytics does not use cookies and does not collect personally identifiable information.
  • Data collected is limited to aggregate statistics such as page views, referrers, and approximate geographic region (country level).
  • This data is used solely for site improvement and usage analysis.
  • You may disable analytics by turning off JavaScript in your browser settings.

8. Your Rights

Under the Personal Information Protection Act, you have the right to request disclosure, correction, suspension of use, or deletion of your personal information held by us. To make a request, please contact us at the address below. We will verify your identity and respond within a reasonable timeframe.

9. Policy Updates

This policy may be revised in response to changes in law or our services. Material changes will be announced on this website.

10. Contact

Business Name
ChiaroShield Consulting
Location
Ota, Tokyo, Japan
Principal
Masahiro Umezawa
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